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Articles

  • Multimedia Workflows

    Overview This article provides detailed workflows for creating and uploading various multimedia formats on the Contently platform, including video, design, photography, and podcasts. It includes step-...

  • How do I upload files to my stories?

    Overview This article explains how to upload files directly into the text field or into the Assets tab of your assignment. It provides step-by-step instructions and includes video tutorials for better...

  • Optimizing your content strategy in Contently

    Overview This article provides guidance on documenting your content strategy. It includes a video tutorial and additional tips to help you stay on track. Reach out to your Customer Success lead for fu...

  • Collaborative Editing

    Overview This article explains Collaborative Editing, a feature that allows multiple users to work on a document simultaneously. Learn who can use this feature, its key capabilities, and how to use it...

  • On Hold Feature

    Overview This article explains the on-hold feature for Managing Editors and Publication Owners, detailing how to enable and disable it, and the effects on notifications and workflow. Information The o...

  • How to request revisions to a workflow step?

    Overview This helpdesk article guides you through the process of requesting revisions to a workflow step. It is designed for editors who need to send a completed workflow step back to its assignee wit...

  • How to Cancel a Payment in a Workflow Step

    Overview This article guides you through the process of canceling a payment on an active workflow step. It explains how to return funds to the content bank and free up the workflow step for revision. ...

  • Review tab: Optimization

    Overview This article provides step-by-step instructions on how to use Shutterstock through Contently, including how to sign in, select images, and download them. Each image costs $10, which will be d...

  • How do I clone a story?

    Overview This article explains how to use the Clone functionality in Contently to duplicate a story brief and its content from one instance or publication to another. Information The Clone functionali...

  • How long do I have to leave feedback once a contributor submits?

    Overview This article provides best practices for reviewing content on Contently. It emphasizes the importance of timely reviews and offers tips to streamline the review process, ensuring contributors...